Assessment of Technical and Supporting Staff Reward Systems during COVID-19 Pandemic in Jos University Teaching Hospital (JUTH), Plateau State, Nigeria

Abstract

The aim of this study was to assess the reward system for technical and supporting staff in Jos University Teaching Hospital (JUTH) in Plateau State. The study was guided by two objectives and one hypothesis. The study used a descriptive design approach, while a self-developed structured questionnaire titled Covid-19 Pandemic and Reward System Questionnaire (CARS-Q). The data were analyzed using simple percentages, mean rating standard deviation, and independent t-statistics. The results revealed that covid-19 allowances, access to palliatives, provision of personal protective equipment, payment of salaries, provision of relevant information, and staff training were the types of reward systems provided to technical and supporting staff of JUTH during the covid-19 Pandemic. It was also fund that these rewards were not distributed to the staff equally. The results indicated that the technical staff were better rewarded during the Pandemic than the supporting staff. The study concluded that there were differences in the reward system provided to technical and supporting staff of JUTH during the covid-19 Pandemic. The study recommended amongst others that the government and management of JUTH should ensure that both technical and supporting staff are rewarded equally during a pandemic so as to enhance their level of efficiency in service delivery, government and management of the Hospitals should make provision for equality in the payment of covid-19 allowances, insurance benefits and overtime allowances for staff of JUTH during a pandemic and that the hospital should provide flexible working opportunities for the staff for maximum performance.