Abstract
This paper addresses the assessment of corporate social responsibility in a public hospital through the Boston College method. The stated hypothesis was that, according to the procedure mentioned, where this measuring instrument was applied the public hospital is up to commitment level in at least three of its dimensions. It was a qualitative, non-experimental transactional field research with bibliographic support. The sample selection was eight people of the following departments: Administrative Director, Head Nurse, Head of Emergency Department, Head of Gynecology and Obstetrics, Accountant, General Cashier, Head of Maintenance, Director’s Secretary. On the second part, four patients, two suppliers and five neighbors of the hospital were interviewed. It was carried out in the city of Chihuahua, Chihuahua from September through December 2017. In regards to the general hypothesis, rejected since only two indicators were found up to commitment, structure, and social affairs management levels. The most significant results of the interviews were produced in the second part of the research; it was lack of attention to the patient’s family, the neighbors and suppliers. Therefore the perception of stakeholder son the hospitals CSR is not very good.
Highlights
Introduction b) Specific Objectives Determine the knowledge of the hospital staff about corporate social responsibility. Identify the actions performed by the institutionCorporate social responsibility arose in the year 1920 with the idea that, if companies in the development of their activities, create wealth or regarding social responsibility
Demonstrate that employees are not aware of the activities that the hospital performs regarding social, not, consume the natural resources available to environmental matters. Humanity, they should pay them back, they should be responsible for their actions, going beyond the c) General Hypothesis generation of economic benefit for the shareholder and According to the Boston College method the creation of employment sources for society, they must public hospital, where the measurement instrument ensure the impact they may cause to the applied, is up the level of commitment in at least three of environment; Under this perspective, corporate social its dimensions
Regarding the general hypothesis: according to of individual and collective Social Responsibility, the Boston College method, the public hospital where according to the regulations that govern the hospital
Summary
Demonstrate that employees are not aware of the activities that the hospital performs regarding social, not, consume the natural resources available to environmental matters. Humanity, they should pay them back, they should be responsible for their actions, going beyond the c) General Hypothesis generation of economic benefit for the shareholder and According to the Boston College method the creation of employment sources for society, they must public hospital, where the measurement instrument ensure the impact they may cause to the applied, is up the level of commitment in at least three of environment; Under this perspective, corporate social its dimensions. Responsibility is not a philosophical discourse, rather it is a legal and social requirement.(Sangronis, Gonzalez G., d) Specific Hypothesis & Otto, 2014). HT The knowledge of the hospital staff regarding social. The green book on social responsibility says: responsibility is broad
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