Abstract
to assess the perception of health professionals regarding safety culture of a high complexity public hospital of the Federal District, Brazil. cross-sectional and descriptive study. The Safety Attitudes Questionnaire was used in electronic format. Descriptive and inferential analyses were carried out. 358 professionals participated, with 242 (67.6%) being female. Of these, 224 (62.6%) worked directly or indirectly with patients in assistance activities; 79 (22.1%) in administrative activities; 14 (3.9%) in management; and 41 (11.5%) in others. The total score was 57.1. Job satisfaction factors and stress perception had the most expressive results, 76.2 and 68.8, respectively. The category "working conditions" presented the lowest result, 40.7. the results are below the score of 75, value recommended as indicative of a positive safety atmosphere. We suggest the implementation of actions for the promotion of safety culture and new studies with representative samples of all segments of workers.
Highlights
The term safety culture was first used by the International Nuclear Safety Group (INSAG), after the nuclear accident at Chernobyl and, since has been used by organizations considered of high risk(1)
Safety culture is described as the product of values, attitudes, perceptions, competencies, and patterns of individual and group behavior that determine the commitment of a healthcare organization management with the patient’s safety(2)
Organizations with positive safety culture are characterized by good communication among professionals, mutual trust, and common perceptions about the importance of safety and the effectiveness of preventive actions(2)
Summary
METHODThe term safety culture was first used by the International Nuclear Safety Group (INSAG), after the nuclear accident at Chernobyl and, since has been used by organizations considered of high risk(1). Safety culture is described as the product of values, attitudes, perceptions, competencies, and patterns of individual and group behavior that determine the commitment of a healthcare organization management with the patient’s safety(2). Organizations with positive safety culture are characterized by good communication among professionals, mutual trust, and common perceptions about the importance of safety and the effectiveness of preventive actions(2). Administrators, and professionals are increasingly concerned with the quality of health services. Users are more informed and participate more, while administrators are concerned with an optimal utilization of resources and know that efficiency, among other benefits, lowers costs. In addition to seek survival in the market, are concerned with quality due to the area’s intrinsic ethical commitment, which involves taking care of the most valuable asset of a person, his/her health(5)
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