Assessment of Knowledge, Attitude, and Practices among General Population Toward Utilizing ChatGPT: A Cross-Sectional Study

Abstract

ChatGPT is a chatbot developed by OpenAI and launched on November 30, 2022. Based on a large language model, it enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language. Many, customers in a variety of fields have utilised ChatGPT, an artificial intelligence-based programme.The purpose of this study was to ascertain the general public's awareness, attitudes, and usage habits regarding ChatGPT. Materials and Methods: For the study, we sent an invitation to everyone living in Chennai, Tamil Nadu, between March and June of 2023.The survey evaluated the general public's knowledge, attitudes, and habits with ChatGPT. For the study, we were able to enlist participants. The participant’s average age was 27.7 ±0.46 According to the findings, individuals, or76.2%, have experience using ChatGPT. Results:Fifty-one percent of the participants thought that using ChatGPT could potentially impair their cognitive abilities, even though 51.4% of them did not use it frequently. However, a sizable portion of users (40.0%) expressed no worries about running into privacy or security problems when utilising ChatGPT. While gender and education level were statistically significant indicators, age and occupation had no significant impact on ChatGPT behaviors. Conclusion:The survey concludes that the majority of participants were aware of ChatGPT and trusted it to understand and respond to user inquiries. They also shown a moderate degree of trust by saying they were confident in ChatGPT's veracity of the material. It's noteworthy to notice that several users expressed concerns about ChatGPT usage potentially impairing cognitive abilities.