Abstract
The World Health Organization defines, that high quality health services should be effective, safe, people-centered, timely, equitable, integrated, and effective. This requires systematic quality assessment. The aim of this scoping review was to explore how electronic health records (EHRs) have been used to assess quality of health services using the WHO criteria. A total of 4247 records were obtained whereof 8 studies were included in the review. Research showed that EHRs were used to evaluate safety, performance and care processes. EHRs were regarded as an applicable real-world data source, highlighting the importance of consistency and standardised terminologies. Use of EHR data is limited to its representation of the real world and current evaluation systems have limited quality criteria, diverse definitions and they use only structured data. Future research should explore possibilities of natural language processing methods and include narrative EHR information for a more a comprehensive view of service quality assessment.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.