Assessment of competitive advantages of IT system integrator companies taking industry factors into account

Abstract

Purpose. To evaluate competitive advantages of IT system integrators in Ukraine. To investigate the influence of industry factors on the formation of competitive advantages using cases of the mining and fuel & energy industries. Methodology. The empirical basis of the study was presented by performance indicators of the leading system integrator companies of Ukraine. The methodological basis of the research was the scoring method using weight coefficients and the graphic method of creating a radial diagram of competitive advantages. During the research, the following methods were used: analysis and synthesis (to study the components of competitive advantages and to form integral indicators), induction and deduction (to form market trends and to identify enterprise strategies), classification (to form indicators that determine competitive advantages). Findings. In the process of research, a model of competitive advantages for system integrator companies was formed. A methodology was developed and an assessment of competitive advantages of the leading system integrators of IT industry of Ukraine was carried out. A radial diagram of competitive advantages was created. It allows performing a comparative analysis of the factors of company competitive advantages with the aim to form a development strategy to improve the competitive position of the company in the market. Features of influence of the industry factors on the formation of competitive advantages of system integrators were considered and this influence was evaluated using cases of the mining and fuel & energy industries. Originality. A model and methodology for assessing competitive advantages for system integrator companies in IT industry were proposed; the main factors of competitive advantages for system integrators have been identified. The necessity of taking industry factors into account when assessing the competitive advantages of these enterprises has been proposed and confirmed by the research results. Practical value. The applied value of the research lies in the possibility of applying the developed model and methodology to assess the competitive advantages of system integrators. The results of such an assessment can be used by system integrators to develop a competitive strategy and improve their competitive positions in the market. Customers (including enterprises in the mining and fuel & energy industries) can use evaluation elements when conducting procurement (tender) procedures for selection of contractors for the implementation of system integration projects. Also, the results of the study can be used for the analysis of the system integration market.