Abstract
Transgender and Gender-Nonconforming (TGNC) people continue to experience severe health discrimination and limited access to care. Using survey data collected during August-September, 2020, we report on our findings regarding volunteer provider and patient satisfaction with a student-run free gender-affirming care telehealth clinic at the University of North Carolina at Chapel Hill School of Medicine. We find that patients report overall excellent experiences with telehealth care, primarily due to decreased transportation burden, more efficient use of time, and more frequent communication with student volunteer providers. Our findings show that telehealth is a viable option for student-run clinics in the TGNC community.
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