Assessing value creation of HR consultants on e-consulting implementation

Abstract

PurposeHR Consulting has become inevitable in the current scenario. However, the consultants are not equipped enough to withstand the demand and serve efficiently and effectively. In the current scenario there exist lots of problems in the consulting firm and this paper focuses on, the advent of e-consulting and the extent to which it has invaded into the industry to provide value creation in business for the consultants and also minimize their problems. Design/methodology/approachA stepwise procedure had been adopted for ensuring the value creation in business of consultants. Firstly, the problems in the HR consulting firms were identified. Secondly, various factors of e-consulting perception that contribute to value creation in business were analyzed. Finally, a model was developed to check the extent of the contribution of various factors on value creation in business after the adoption of e-consulting. FindingsThe model signifies the minimization of problems and enhancement of value creation in business on the advent of e- Consulting. Research limitations/implicationsThe evaluation of the framework was limited by the number of samples involved. Originality/valueThis study develops a framework to guide and use of best practice as benchmarking on the advent of e-consulting implementation. The framework explains how e- Consulting implementation can be effectively used by the client and consultant to ensure a win-win situation for both Consultants and their Client Companies. In addition, there are limited empirical benchmarking frameworks.