Assessing Trust Variable Impact on the Information Technology Governance Using Business-IT Alignment Models: A Model Development Study

Abstract

Information technology (IT) governance is still a problem for most institutions. IT governance is still something not easy to understand especially to run. Trust is one of the important attributes used as parameters in IT governance. The purpose of this paper is to develop a research model of trust in IT governance implementation model in educational institutions that it is influenced by business strategy and IT alignment as a connecting variable between trust variables and IT governance variables. The method and theories in this study uses the previous studies by adopting, integrating and adapting the business-IT alignment into IT governance trust model then the new model proposed and developed. The new model consists of 4 variables in 5 influential relationships. This study also shows coherent aspects of the process model, the causal model, the questionnaire of each indicator. Determination alignment of business strategies and IT strategies to support IT governance reach of 83% and this result conclude the variable system trust, business strategy and IT strategy has real influenced to IT governance. Therefore, the goal of educational institutions is achieved a good IT governance so the business-IT alignment can be reach.