Abstract

Previous studies have identified leadership as an essential factor influencing inter-agency collaboration and information sharing in government settings. This study argues that some unique characteristics of inter-agency information sharing (IIS) initiatives across different jurisdictions and levels of government call for particular types of leadership. Specifically, this study uses data from in-depth interviews with fifteen public officials in Indonesia to better understand the role of leadership in inter-agency collaboration and information sharing initiatives. Findings from the interviews support two leadership mechanisms influencing IIS in Indonesia: executive involvement and exercise of formal authority, whereas the role of informal leaders seems to be less important in this case. It seems that in some developing countries such as Indonesia, informal leaders are not as influential to the success of IIS initiatives as formal ones, due to the influence of organizational culture.

Highlights

  • Advancements in Information and Communication Technologies (ICTs) facilitate the collective capabilities of agencies, private entities, and the general public to organize, interact and find solutions to overcome increasingly complex social challenges through sharing information (Johnston & Hansen, 2011; Scholl & Scholl, 2014)

  • This section describes the analysis of the interview results outlining the roles of leadership mechanisms in information sharing (IIS) implementation

  • This study evaluated the impact of leadership mechanisms and activities in a less well-understood area of IIS across different jurisdictions and levels of government through a qualitative approach

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Summary

Introduction

Advancements in Information and Communication Technologies (ICTs) facilitate the collective capabilities of agencies, private entities, and the general public to organize, interact and find solutions to overcome increasingly complex social challenges through sharing information (Johnston & Hansen, 2011; Scholl & Scholl, 2014). An IIS project typically involves a significant number of participants from different government agencies and or across levels of government. Collaborating in an IIS project can be challenging for government officials who were unaccustomed to work collaboratively across their respective agencies' boundaries (Dawes, 1996). The main challenge of leadership in collaborations, such as IIS projects, is managing and balancing the interactions among various participants involved to mitigate or minimize the potential conflicts (Sullivan, Williams, & Jeffares, 2012)

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