Assessing the Role of ICT Training in Bridging Digital Competence Gap among Administrative Staff of Federal Tertiary Institutions in South-West Nigeria

Abstract

This study examines the role of ICT training in bridging digital competence gap among administrative staff of the Federal tertiary institutions in southwest Nigeria. The study employed the survey approach with the use of questionnaire as instrument for data collection. The population comprised all senior Registry staff of the institutions from which a sample of 373 was selected systematic multi-stage technique. Three hypotheses were formulated and tested with inferential statistics involving regression at 0.05 level of significance. The results indicate that ICT training has significant contributions to electronic information processing skills, virtual communication ability and adaptive technology use among administrative staff of Federal tertiary institutions in South-west Nigeria. It was concluded that ICT training especially in domain specific areas is essential in equipping administrative staff of federal tertiary institutions with relevant and up-to-date digital skills, bridging the digital competence gap and leads to adaptation of the staff to new and emerging technologies. The study recommends that ICT training needs of the administrative staff should be regularly assessed and such trainings should be domain-centered and focused on key areas of administrative roles in which digital competence and mastery are required.