Abstract
This qualitative research is aim to evaluate the quality of Faculty of Science and Technology UIN Imam Bonjol Padang’ website. We adopt Webqual 4.0 to measure the quality, then mapping the result into Importance-Performance Analysis Quadrant to obtain which attribute should be prioritized for improvement. The gap between expectation and performance of the website is -0.126 which shows that the website does not meet the visitor expectation yet. Further, four attribute should be prioritized for improvement, namely attractive appearance, appropriate design related to the type of website, information relevance, and conveys a sense of community.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.