Abstract

Nowadays, excellence is the ultimate goal for every company wishing to improve and lead the market. The focus is on ensuring that any product or service meets certain criteria, leading to total perfection. This article aims to shed light on operational excellence in Morocco. A form was distributed to 40 firms operating in different sectors in Morocco, to assess the level of maturity of Operational Excellence (OpEx) dimensions. A comparative study was carried out between Small-Medium (SMEs) and Large (LEs) Enterprises. For each company size, a specific result can be distinguished. This assessment of OpEx maturity levels gives a general idea of the level of perfection of these firms operating in Morocco. The results differ according to size, and each dimension of OpEx was a subject of study.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call