Abstract

Globalisation has opened up international markets for South African companies, but has also introduced competition in the domestic market. As a result, South African organisations are forced to attain global efficiency levels if they are to compete on the world market as well as maintain their domestic market share. Organisations have to come with creative methods that can enhance their competitiveness, one of them being the Lean Six Sigma. Lean Six Sigma is an improvement strategy that focuses on process improvement, waste and variation reduction as a means towards performance improvement. The methodology has a reputation of success, however a number of organisations believe that the methodology is not relevant to their specific competitive needs. Lean Six Sigma is seen as another continuous improvement tool applicable to first world country organisations which will fade away with time.

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