Abstract
The present study examined the effectiveness of 2-day training programs utilizing the NICHD Protocol, with a particular focus on the episodic memory training and rapport-building phases. Ninety-seven police officers were allocated to one of four training conditions (protocol only, protocol and rapport-building, protocol and memory training, protocol and other interview issues), and mock interviews were conducted both before and after the training. The results showed that the proportions of invitations and directive questions asked significantly increased after training, whereas the proportions of option-posing and suggestive questions decreased. Although the different training programs changed interviewing behavior similarly, college students interviewed by police officers who had additional training in rapport-building and episodic memory training were more satisfied with their interviewers than those who were interviewed by police officers in the other conditions.
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