Assessing Stakeholder Perceptions of Workplace Accommodations Barriers

Abstract

This article presents the findings from research to identify key barriers and opportunities in the provision of workplace accommodations for employees with disabilities in the United States. Using the policy Delphi method, a multiround, iterative polling technique used to assess key stakeholder perceptions, the study probed on five areas: awareness, policy/regulatory, economic, technology, and social. For each of these areas, the Delphi panel was asked to comment on the reliability of forecasts, importance of issues, desirability of goals, and finally, the feasibility of policy options. The Delphi study concluded with a set of 22 policy options to address barriers to the provision of workplace accommodations. Many of these options take a collaborative approach, but they emphasize involvement of federal agencies such as the Office of Disability Employment Policy in the U.S. Department of Labor and the Americans with Disabilities Act (ADA) Task Force of the U.S. Department of Justice.