Abstract
This chapter assesses business model innovation readiness for South African SMEs. The assessment is based on the perspective of two challenges that SMEs went through pre-, during, and post-novel coronavirus disease of 2019 (COVID-19). The challenges are about the readiness to innovate the SMEs’ business models and grip disruptive technologies such as Intelligent Analytics (IA). To investigate the challenges identified, the chapter expands on IA. In considering IA, four major areas of IA are synthesized. Importantly, IA is about smarter ways of doing business across different sectors. Society 5.0 and the fourth industrial revolution plus (4IR+) complement IA, as the chapter proposes. By and large, the novel COVID-19 accelerated the adoption of disruptive technologies. The chapter concludes by considering the role of the SMEs’ owner-managers in embracing the technology.
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