Assessing Problem Solving in Technology-Rich Environments

Abstract

The spread of digital information system has promoted new ways of performing activities, whereby laypersons make use of computer applications in order to achieve their goal through the use of problem solving strategies. These new forms of problem solving rely on a range of skills whose accurate assessment is key to the development of postindustrial economies. In this chapter, we outline a definition of problem solving in technology-rich environment drawn from the OECD PIAAC survey of adult skills. Then we review research studies aimed at defining and using online indicators of PS-TRE proficiency. Finally, we present a case study of one item that was part of the PIAAC PS-TRE assessment.