Abstract

Assessing community health worker service delivery in humanitarian settings.

Highlights

  • To inform the design of an evaluation of community health workers (CHWs) service delivery in acute emergencies, we conducted a rapid review of the literature related to methods for assessing health service delivery in humanitarian settings

  • There is a gap in evidence on how to assess community-based health service delivery in humanitarian settings

  • There is a need for studies that test methods for assessing CHW implementation strength, service utilization, and quality of care in humanitarian settings where access to CHWs and populations may be limited

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Summary

Assessing community health worker service delivery in humanitarian settings

Nathan P Miller, Adam K Richards, Melissa A Marx, Francesco Checchi, Naoko Kozuki. An urgent need arises to improve access to essential health care services, especially for affected populations who reside outside of camp settings and are less accessible through fixed health facilities. There is a need for rigorous assessments of the feasibility and effectiveness of delivering essential health services in humanitarian settings through community health systems. To understand the degree to which community health services can be successfully delivered in an emergency, it is necessary to assess core indicators of implementation strength (eg, training, supervision, drug supplies, etc.), quality of care (eg, adherence to clinical guidelines), and utilization of services. Opment of methods for assessing CHW service delivery in humanitarian settings. There is an urgent need for the development and testing of methods and tools for assessing CHW service delivery in humanitarian settings

DEFINING HEALTH SERVICES AND STANDARDS
MAPPING OF HEALTH SERVICES
IMPORTANCE OF QUALITATIVE DATA
USE OF MOBILE PHONES FOR DATA COLLECTION
USE OF LOCAL DATA COLLECTORS
Findings
CONCLUSIONS
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