Abstract
The design of public assistive technology (AT) service delivery systems in Europe varies according to each country's culture, disability policy, socio-economic context, health care system organization and history. Though it is recognized by the AT community that it is impossible and not useful to develop a perfect or standard model for AT service delivery, a way to reduce the fragmentation and increase the collaboration among AT providers has been recently highlighted by the AAATE Position Paper on Service Delivery Systems in Europe. In particular, this document emphasizes the importance for AT providers to share their practices of service delivery in order to understand to which extent good practices could be exported from one country to another; and implement common strategies for the evaluation of the quality of the service delivery. In keeping with these recommendations, the present paper illustrates an interdisciplinary AT assessment model targeting children with multiple disabilities which is grounded on the experience of the Centre for Assistive Technology (CAT) operating in the municipality of Bologna, Italy. In addition, a proposal for a conceptual framework for evaluating the quality of service delivery is developed.
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