Abstract
<p class="Newparagraph"><em>Program assessment is an essential procedure of academic programs accreditation review. As such, it is a cornerstone of quality, enhanced education. At Ajman University, the process of assessing and evaluating courses is done at the departmental level. This paper describes a model that the Department of Information Systems uses to assess the achievement of its program learning outcomes. This model enables the measurement of the level of achievement of each learning outcome to identify areas for improvement in students’ performance and suggest remedial actions in consultation with faculty concerned. The results of program assessment are used to suggest changes to curricula and courses structure and content to be implemented in the following reaccreditation cycles when these changes are considered substantial.</em></p>
Highlights
The Commission for Academic Accreditation (CAA) of the Ministry of Higher Education and Scientific Research (MOHESR) has accredited the Information Systems (IS) program offered by the College of Information Technology at Ajman University (AU) in 1998
This paper describes a model that the IS Department within the College of Information Technology at AU has used to implement a complete outcome-based assessment and evaluation process for the re-accreditation of its program
This model does not depend on assessment of individual courses, but rather on PIs and rubrics related to knowledge, skills and behaviours that students are required to acquire at graduation
Summary
The Commission for Academic Accreditation (CAA) of the Ministry of Higher Education and Scientific Research (MOHESR) has accredited the Information Systems (IS) program offered by the College of Information Technology at Ajman University (AU) in 1998. The re-accreditation is conducted every five years based on standards and procedures defined by the CAA that requires the IS department to provide an evaluation of its program effectiveness. Universities operating in extremely competitive markets need to deliver high quality education. The assessment activity at AU started in 2001 with two online forms filled by students: Student Course Evaluation Form and Student Advisory Evaluation Form. The first form collects students’ feedback related to each course taken during the semester, such as textbook, laboratory work, examinations, information resources as well as instructor’s performance in classroom as perceived by the student.
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