Abstract
In spite of the wealth of descriptions of assertive behavior, there is no consensus either on a precise definition or on a theoretical model of assertiveness. However, as there is a certain unanimity on the view that assertive behavior should lead to more satisfying, interpersonal relationships for all persons involved, it could be helpful to put the concept of assertiveness in the context of adequate, human communication and its beneficial effects. After a review of the principal controversies concerning the nature of assertive behavior and the content of assertiveness training programs, the authors present the main components of a theoretical model of communication, and consider certain of its implications for the field of assertiveness. The use of a model of communication to define assertiveness would help to develop some hypotheses concerning the function and importance of different aspects of assertive behavior in interpersonal relationships, and give more coherence to the practice of assertiveness training.
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