Assertiveness among Nurses in El Fayoum University Hospitals

Abstract

Background: Assertiveness is a particular mode of communication. It occupies the healthy middle ground between aggressiveness and submissiveness and helps to identify problems and facilitate decision making. Aim of the study: this study aimed to assess assertiveness among nurses in ELFayoum University Hospitals. Design: A descriptive design used in this study. Setting: This study carried out at EL Fayoum University Hospitals. These hospitals namely, Surgical University Hospital and Medical University Hospital. Subjects: Study subjects included staff nurses, head nurse and assistant head nurses who were working in aforementioned two hospitals. Their total number was (200) staff nurse and (42) head nurse and assistants .Data collection tools: two tools were used to collect data. First tool Self-administer questionnaire consisted of two parts, the first part is socio-demographic data Sheet and the second part is an assertiveness assessment scale. Second tool assertive behavior inventory. Results: the highest mean score of assertiveness dimensions was negotiating the system& active orientation while the lowest mean score was work habits. The majority of nurses were assertive. Also, the highest mean score of factors affecting assertive behavior was human relation factors while the lowest assertive factors score nurse's belief factors. Conclusion: there was a highly statistically significant positive correlation between assertiveness and factors affecting assertive behavior. Recommendation: Maintain periodical meeting for nurses from different hospitals by seeking their opinions, and exchanging their experiences. Enhance critical thinking abilities & assertive skills through training programs and workshops.