Abstract
In the online environment the consumer gets information on his own, looks for the desired product and compares features faster. The connection with brands is easier to create, and any opinion matters, so it is very important to manage all reactions, especially negative ones. Online, the aspects regarding the site structure and content, the page loading time, and the graphics are all elements influencing the decision to make a purchase from that site. The subjective factors such as: the fear the stock is not available, the fear to lose, receiving a free item, the idea of fast gain, turning a dream into reality, are all used in marketing campaigns to lead to the fastest completion of the online acquisition.
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Schedule a callMore From: Annals of Dunarea de Jos University of Galati. Fascicle I. Economics and Applied Informatics
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