Aspects of Identity and Worklife Balance of Service Crew in a Fastfood Industry

Abstract

The purpose of this quantitative, non-experimental descriptive-correlational study was to determine the significant influence of aspects of identity to the work-life balance of service crew in a fast-food industry. Adapted, standardized questionnaires were used in the collecting data from 400 respondents, selected through cluster sampling approach. The data were collecting through face to face survey. Data analysis tools used were weighted mean, Pearsons-r, and regression analysis. Results showed that all the indicators of aspects of identity, to wit, personal identity orientation, relational identity orientation, social identity orientation and collective identity orientation, are all in high levels. Also, the indicators of work-life balance, to wit, support family, childcare dependent care, self management, personal life expectation, personal life satisfaction, work-life balance policies, workplace support, workload, financial assistance, work expectations and work satisfaction are in high level. It was also found out that the aspects of identity has significant relationship to work-life balance of service crew in a fast food industry. With regression analysis, social identity orientation, collective identity orientation, and personal identity orientation are the domains of aspects of identity that have significant influence to work-life balance. Of the three domains, social identity orientation was observed to be the best predictor of work-life balance