Abstract
Objective: Identify the contributions of permanent health education to the work process of the family health strategy in a city in South Brazil. Methods: The work is part of a MSc study and used a qualitative approach, with the technique of action research. A total of 33 professionals with different levels of training were included. Data were collected with a self‑administered questionnaire about the educational process and were analyzed by thematic analysis. Results: Three categories of information: contributions of the permanent education in the process of working with users; contributions of the educational actions in the process of work with the team; and in relation to the management. Conclusion: Permanent education is associated to the daily life of workers, helping with the construction of care centered on users and contributing with the improvement of the quality of services. In addition, this study contributed with the implementation of a Municipal Policy of Permanent Health Education.
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