Abstract

AbstractThe purpose of this paper is to review the use of knowledge-based systems and artificial intelligence (AI) in business. Part I of this paper examines domain applications, the use of different knowledge representations, unique contributions for knowledge acquisition from the development of systems for business applications, and models of explanation for systems developed for business. In addition, the paper discusses the use of both normative and descriptive AI systems to model business judgments. Finally, the paper provides a summary of publication sources and meetings on business systems.

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