Abstract
The declaration of Jambi City towards smart city in 2017 has changed the trend of information technology development in Jambi. One of the famous smart city icons is SIKOJA that was launched in 2019. SIKOJA is an application that houses various e-government platforms in Jambi City. This research aims to analyse the potential use of artificial intelligence (AI) in the SIKOJA system toward Smart Governance indicators. This research used qualitative method of which the primary data were collected through observation, interview and documentations. The result of this study indicated that database in the SIKOJA integrated system is not yet maximized to develop further decision. Meanwhile, such database will give a powerful impact if it can be transformed into something, a decision, for example. SIKOJA can provide data about a sudden shortage of supply in the market without providing further decision options. SIKOJA is still focused on the information system rather than maximizing the data utilization for the next step using the AI. Finally, Jambi City Government should develop AI which can maximize the utility of the data gathered by SIKOJA integrated system.
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