Abstract
The rapid development of artificial intelligence (AI) has brought many opportunities and challenges to organization. Some studies have shown that AI can improve organizational creativity. However, the existing research lacks an effective transformation path. This paper makes an innovative approach from the perspective of knowledge sharing, establishes an integration model of artificial intelligence capability, knowledge sharing and organizational creativity. Based on 189 questionnaire data, we use multi-level regression analysis and bootstrap method to analyze the influence mechanism. The results show that artificial intelligence has a positive effect on knowledge sharing, knowledge sharing has a positive effect on organizational creativity, knowledge sharing mediates the relationship between artificial intelligence and organizational creativity, and organizational cohesion has a positive moderating effect on the relationship between artificial intelligence and knowledge sharing. The results supplement the existing research on the relationship between artificial intelligence capability and organizational creativity, expand the theoretical boundary and application space from the perspective of knowledge sharing at the organizational level, and provide reference for organizations to improve creativity.
Highlights
Artificial intelligence (AI) has been regarded by many as the source of business value, as a strategic technology leading a new round of technological revolution and industrial transformation
Based on the concept of artificial intelligence capability, this paper develops a research model of artificial intelligence capability on organizational creativity, which is mediated by knowledge sharing and moderated by organizational cohesion
This model deepens the research on AI capabilities, and improves the research on artificial intelligence capabilities from the perspectives of knowledge sharing and organizational cohesion
Summary
Artificial intelligence (AI) has been regarded by many as the source of business value, as a strategic technology leading a new round of technological revolution and industrial transformation. The existing research lacks more exploration on the effect of organization-level factors to promote organizational knowledge sharing, in order to make organization accept artificial intelligence. This paper will help organizations to cultivate AI capability, improve organizational creativity from the perspective of knowledge sharing, and make organizations pay more attention to the role of organizational cohesion. This paper introduces knowledge sharing to explore its role in the relationship between artificial intelligence capability and organizational creativity. This paper makes assumptions: H3: Knowledge sharing mediates the relationship between AI capability and organizational creativity It has been pointed out in the literature that AI contributes to the innovation process, and may even contribute to the knowledge base and innovation results of firms, while social cohesion around relationships will affect individuals’ willingness and motivation to share knowledge with others (Mcevily, 2003). This means that when AI capability affects knowledge sharing, the impact range of organizational cohesion is significantly different at different levels, indicating that organizational cohesion plays a positive moderating role in the impact of AI capability on knowledge sharing
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