Artificial Intelligence based Chat Bot for Patient Health Care

Abstract

India is a country with an increasing population of more than 1.3 billion yet lack of medication is a crisis here. While travelling around government hospitals and as well as public hospitals, it is discovered that there are insufficient numbers of doctors to handle the growing population, where lack of sufficient doctors are the one of the reasons for patient deaths. To overcome these issues, we set to create a medical chatbot using Artificial Intelligence, which has the potential to provide an immediate access about any medical information-based queries. These chatbots helps the patient to discover the nearby specialists and fixing their appointments. If the user is suffering from severe fever by asking few questions in series the chatbot provides the precautions based on the users' answers or it will suggest any specialists nearby according to the timeline of both user and specialist. In case if the user is searching for any diagnosis centre, for example if he/she needs any MRI scan the chatbot provides the information of labs in surroundings along with the opening and closing times. The design of the software is done through the combination of NLP and Machine Learning.