Abstract

Artificial Intelligence (AI) is evolving rapidly in healthcare, and various AI applications have been developed to solve some of the most pressing problems that health organizations currently face. This study reviewed related literature in Artificial Intelligence, the importance and relevance of AI technologies especially machine learning and natural language processing in healthcare and how crucial it is for healthcare providers and organizations to understand these technologies and the ways it can be applied to improve the efficiency, safety, and access of health services to ultimately achieve value-based care. The role of technology in operations was also highlighted as well as the various performance indicators in the healthcare sector. Furthermore, practical recommendations to help healthcare organizations develop an AI culture and strategy that can support their digital healthcare transformation were listed in the conclusion.

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