Abstract

The adoption of AI in many industries has been regarded by some as a threat to low- and middle-skill workers, as it will drastically cut down reliance on the human workforce. Besides unemployment, there are also concerns about rising economic inequality caused by AI-driven companies. With fewer employees, these companies could gain a disproportionate advantage over conventional companies that still depend on normal, shift-based systems. There is also the issue that some AI bots have achieved the capability to interact with humans and build relationships through conversations. This influential communication could eventually enable these bots to affect human behaviour and possibly trigger certain actions. Significantly, therefore, such intelligent machines are not immune to mistakes and confusion since not all possible examples of real world interaction are covered during their training; this weakness could be manipulated to fulfil certain ends. Also, Al cannot be expected to be entirely fair and neutral, since it is dependent on human programmers, who have their own interests and whims.

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