Abstract
ABSTRACTE-books and audiobooks are becoming increasingly popular in the United States. Unfortunately, the supply of digital titles does not meet the demand. Library patrons must frequently wait for weeks to receive popular e-books. We examined the issue of wait time for e-book and audiobook titles using three public library patron accounts to gather data consisting of the average daily number of wait spots for each title, and days until the title was available. Based on our observations, we propose the Waiting Reduction Rate (WRR) formula to determine the average number of wait spots per title as a metric to help determine a better holds-to-copy ratio for electronic materials and reduce patron wait time.
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