Abstract
Purpose – The purpose of this paper is to discuss to what extent the maturity of a professional facilities management (FM) organisation can add value to the owner by keeping their building stock in good condition, functional and up to date in the long‐term. Are the Norwegian municipalities adding value in their building assets by applying a maintenance strategy? What are their strategies and how are they adding value to the end‐user? Is there any correlation between the maintenance strategy and the condition of the building stock?
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