Abstract

In recent years, the concept of sustainability has gained increasing prominence in global discourse, with particular emphasis on environmental and economic aspects. However, an equally critical dimension often overlooked is social sustainability, which pertains to the ethical and social impacts of supply chain practices. Understanding the complex interconnections and implications between customers and suppliers is pivotal to fostering sustainable business practices and cultivating long-term relationships within supply chains. This scientific paper delves into the multifaceted realm of social sustainability in supply chains, specifically focusing on the intricate relationships between customers and suppliers. By analyzing the reciprocal dynamics of this dyadic relationship, we aim to shed light on how their actions, decisions, and behaviors reverberate throughout the entire supply chain, shaping its overall social sustainability.

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