Are Client—Counselor Ethnic/Racial Matches Associated With Successful Rehabilitation Outcomes?

Abstract

The purpose of this study was to determine if client—counselor ethnic/racial matches were associated with successful vocational rehabilitation (VR) outcomes. There was no significant difference in acceptance rates for VR services. Client— counselor ethnic/racial matches had a significantly higher rehabilitation rate than client—counselor mismatches. Reasons for closure were examined with logistic regression analysis. “Achieved an employment outcome,” “individual in institution,” and closure for “all other reasons” were significantly associated with client—counselor matches. This study also examined the amount of time counselors took to determine eligibility, the amount of funds counselors expended on services, the amount of time applicants were in the VR program, and the weekly wages of applicants at case closure while controlling for disability and education at application. A multivariate analysis of variance revealed no significant differences. Implications of these findings are discussed.