Abstract
This study evaluates the effectiveness of career centers by looking at an example of a career center program in a Public Agency. The program consists primarily of two career centers stocked with resource materials. The two centers are located, one in each major city in which Public Agency has offices. A post-test, in the form of an employee survey, was administered to users and nonusers of the career center program, obtaining a response rate of 18.67 % (n = 699). A majority of the respondents viewed lack of awareness, time constraints, and low supervisory support as important barriers to accessing the career center program. Both users and nonusers viewed the program as an important demonstration of management's commitment to employee development. Usage of the career centers was associated with higher career insight and career resilience. Thus, the career center program appears to encourage perceptions of managerial commitment and to be an effective tool in employee career development.
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