Abstract

Objective: The objective of this article is to examine the evolving communication function of archives in the context of new information and communication technologies. It aims to identify the impact of digitalization on archival practices, focusing on how these changes enhance the accessibility and usability of archival materials for the public and researchers. By exploring the emerging practices of archivists and their role in facilitating effective communication, this article seeks to highlight the significance of communication in the archival profession and to provide insights into the best practices for ensuring a positive user experience in the consultation of archival documents. Theoretical Framework: This article explores the communication of archives in the digital age, focusing on communication theory, digital archive science, user-centered design, social constructivism, and information behavior. It emphasizes the importance of understanding historical and cultural contexts, user needs, and information behavior to design effective communication strategies. Method: This article uses a qualitative research approach to examine the evolving communication function of archives in the context of digital technologies. It uses literature review, case studies, interviews with archivists, user surveys, and content analysis to understand the impact of digitalization on archives and identify best practices for archivists. Results and Discussion: The literature review, case studies, interviews, user surveys, and content analysis reveal a significant shift in archival practices towards digital communication. Key themes include accessibility, user engagement, and the role of digital technologies in transforming traditional functions. Successful examples include digitization of collections, innovative outreach strategies, and collaborations between archivists and technology experts. Key themes include a user-centered approach, balancing digital and traditional practices, ongoing training, and collaboration between archivists, technology professionals, and user communities. Research Implications: This study highlights the need for further research in archival science and communication to explore digital practices, user experience, collaboration models, social media's impact, training for archivists, ethical considerations, and long-term impact on research outcomes. It emphasizes the need for in-depth studies on user experience, collaboration models, social media's role, and the impact of training on professional development and broader societal impact. Originality/Value: This article explores the evolving communication function of archives in response to digital advancements. It integrates theoretical frameworks with practical insights from case studies, interviews, and user surveys. The research emphasizes user-centered approaches, empirical evidence, and best practices for archivists. It contributes to ongoing discourse on the future of archives and raises ethical considerations, addressing challenges faced by archivists.

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