Abstract
Electronic government uses ICT to improve public activities, bringing also greater organizational efficiency and effectiveness. The aim of this research is to study electronic government in Thailand to move towards success. The questionnaire obtained information on the current status of electronic government in Thailand which intendeds to investigate factors relating to information technology by interviewing state employees in National Electronics and Computer Technology Center: NECTEC. The results reveal 6 conclusion based upon the following area of study; 1) Investment: budget allocations for the integration of ICT in the public sector by considering the national strategic plan and the ASEAN community strategies, to increase the competitiveness and investigate in infrastructure and logistics. 2) Officials’ knowledge and understanding: involving the full cooperation from government agencies workshops on the development of information systems for public sector officials to allow implementation of the projects to restructure more efficiently the form of electronic government. 3) Citizens’ understanding: which investigated the public sectors acceptance of public participation and people-centered government services? There are wide gaps between those used in municipal and non-municipal area. 4) Networking: the form of networking through a collaborative network of TOT and CAT in the core layer, which makes the network redundancy and high availability. 5) Promoting: using website to promote activities and disseminate knowledge about technology in electronics and computer project or training. and 6) Policies: the manner the Ministry of Information and Communication Technology, allocates resources in their expansion of telecommunications infrastructure and communication channels and the way they encourage full access to ICT that will lead to close the gap.
Highlights
Electronic government has become a natural extension of the information technology revolution that has accompanied the Knowledge Society
Economics and social change nowadays, many countries adapted to keep pace with economic and social changes that occur, it will require the use of information technology because of advanced information society continues and is likely to be even more
NECTEC is responsible for cooperation in policy developing of technical services and transfer between the public and private sectors in more than 20 years, it is the central group of staffs with extensive knowledge of electronics and computer technology
Summary
Electronic government has become a natural extension of the information technology revolution that has accompanied the Knowledge Society. E-government means adding good governance into an evaluation of government performance, (Mohammad, 2008) by using Information and Communication Technologies (ICTs) to improve public activities, bringing a promise of greater organizational efficiency and effectiveness. Technology has a role in daily life, people themselves are struggling to adapt coping with rapid social and economic changes that information technology has evolved rapidly as well as organization in this era of government and private organizations. The technology cannot be used efficiently if lack of information technology, information management, good control system, such as data transmission (Ott et al, 1990)
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