Appreciating the Diversity of NGO’s Towards Service Delivery in South Africa: Drawing Evidences from Eastern Cape Province

Abstract

The dismantling of Apartheid era in South Africa in 1994, the advent of democratic era, was welcomed with a package of hope for the citizens as far as development was concerned. Since then, the government has been playing a key role in service delivery. Nonetheless, gaps exist in dispensing an array of services and this has prompted the interventions of NGOs in such developmental discourses. Through a mixed method research approach, this article explores the milestones of NGOs in South Africa while drawing pieces of evidence from Eastern Cape Province. The findings indicate that NGOs have responded positively to the prevention and treatment of various diseases, offered training and facilitated medical facilities in the province, promoted early childhood education and finally ensured regularity in services delivery. The article recommends that the public should appreciate and show goodwill to the efforts of the NGOs, pull their resources together to support and sustain the already existing NGO projects.