Abstract

This paper examines the impact of team management on business performance using Metro Mass Transit (Ghana) Limited as a reference point. The study was carried out in Accra, the administrative seat of Ghana and Takoradi. Copies of questionnaire were administered in the study area to generate primary data. The descriptive analysis technique using percentages and table presentations were used to analyze the collected. The study indicated that team management is an essential strategy needed to aid business performance; it is also an important tool which helps in improving business performance and productivity that can lead to business prosperity. Furthermore, the study revealed that individualism is a major hindrance to organization productivity. Lastly, the study recommends that for any organization to survive, maintain its sustenance in today’s global business change, and be successful, effective team management will be a highly needed strategy. Key words: team management, business performance, productivity, business organization, business prosperity

Highlights

  • Team has been around for as long as anyone can remember and there can be few organizations that have not used the team in one sense or another

  • This study was conducted on the premise that due to changes in global business environment, organizations which have re-organized their workforce into effective, managed and properly designed teams claim substantial improvements in morale, job satisfaction productivity and quality

  • Effective team management has really enhanced the rapid response of organizations to the demands of today’s economy and most of the organizations survive in the increase and rapid change in customers demand by being effective in management of all teams which thereby encourage and motivate workers to boost their productivity which aids and add quality to customers satisfaction leading to the business productivity (Adeleke, 2008)

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Summary

Introduction

Team has been around for as long as anyone can remember and there can be few organizations that have not used the team in one sense or another. McShone (1998) said that teams are replacing individuals as the basic building blocks of organization - French language television programs has shifted to team-based projects and giving more recognition to teams than to individuals. 2009 indicating that teams can be more than the tradition corporate structure for making decisions quickly and efficiently. He further said that teams needed for the restructuring and reengineering processes of the future giving instances that simple changes like encouraging input and feedbacks from workers on the line make dramatic improvements. (i) Examine the efficacy of team management towards better organizational performance as against individualism. (iii) Examine the essentiality of team management in organization’s productivity. (iv) Make deductions on how team management can enhance team performance and productivity (i) Examine the efficacy of team management towards better organizational performance as against individualism. (ii) Asses the linkage between team management and customer satisfaction. (iii) Examine the essentiality of team management in organization’s productivity. (iv) Make deductions on how team management can enhance team performance and productivity

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