Appointment wait times for surgical care in the Veterans Health Administration and Community Care Program

Abstract

BackgroundThe Veterans Health Administration has been criticized for long wait times; however, studies indicate that Veterans Health Administration wait times are shorter than those for the Veterans Health Administration’s Community Care Program. Previous studies have analyzed primary care wait times, but few have compared surgical specialties. MethodsUsing a publicly available data set of veteran appointments compiled from the Veterans Health Administration’s Corporate Data Warehouse, a nationally representative database containing 623,868 surgical consults from January 1 to June 30, 2021, mean differences in wait times between the Veterans Health Administration and the Community Care Program were calculated across surgical specialties. ResultsIn total, 49.6% of the surgical consults placed during the study period were for the Community Care Program. Across all surgical specialties, wait times were shorter in the Veterans Health Administration. Cardiothoracic surgery had the shortest mean wait times (23.1 days Veterans Health Administration; 30.0 days Community Care Program). The greatest difference in wait times was observed in plastic surgery, with Community Care Program appointments occurring 15.8 days later than Veterans Health Administration appointments on average. ConclusionAcross all surgical specialties, the Veterans Health Administration had shorter wait times than the Community Care Program during the study period.