Abstract
This study proposes a novel evaluation model for lawyer selection incorporating the lawyer’s backbone leadership attitude employing the hybrid multi-criteria decision-making (MCDM) approach. In the proposed approach, the lawyer’s backbone leadership attitude is employed as an evaluation factor in the evaluation model for lawyer selection from law firms’ perspective. In this paper, a hybrid approach based on the Delphi technique and analytic hierarchy process (AHP) is proposed to manage qualitative and quantitative criteria for selecting the best alternative lawyer for law firms in China. Finally, a law firm in China is carried out to verify the feasibility of the proposed approach. Based on the result, the backbone leadership does provide valuable information in the evaluation model for lawyer selection. The results also revealed that the proposed approach would help law firms and human resource managers to understand and develop strategies to hire a lawyer.
Highlights
Hiring a qualified lawyer is crucial to the law firm
The aim of this study proposes a novel evaluation model for lawyer selection, incorporating the lawyer’s backbone leadership attitude employing the hybrid multi-criteria decision-making (MCDM) approach from the perspective of law firms
We propose a hybrid evaluation model for lawyer selection by integrating the Delphi and analytic hierarchy process (AHP) techniques, while adopting lawyer’s backbone leadership as an evaluation factor
Summary
Hiring a qualified lawyer is crucial to the law firm. A lawyer is a representative of clients or a neutral third party, playing a vital role in society. Lawyer recruitment is the process of selecting, evaluating, and hiring lawyers for a business. Lawyer selection is the complicated problem that is served as the impetus for law firms and academic studies. With the lawyer selection problem, some obstacles arise. Previous studies lack factors that influence the selection of lawyers [1]. The vast majority of studies typically focused on the long-term customer relationship [2] and clients’ service quality [1]. The most frequently used factors are measured by private clients in these studies [3]. Existing studies have focused on the views of corporate clients, rather than law firms.
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