Applying superordinate principles to resolve complex problems and support solution-focused interventions

Abstract

Multi-faceted and ill-defined problems that encompass social, economic and technological factors may have no clear solution. These are scenarios that involve a number of variables, some of which may be unknown or only partly understood. The interdependencies, uncertainties and conflicting priorities create ‘wicked problems.’ Complex situations trigger differing viewpoints and can prompt an emotional response, particularly if current assumptions, values and principles are challenged. In such scenarios, the application of superordinate principles can help resolve issues by establishing a shared perspective. A review of research literature and various studies help clarify important steps in the process. The insights support solution-focused interventions, including action to develop psychological capital (PC). This enhances self-efficacy when individuals are faced with significant and unexpected demands.