Abstract
A new application of network reliability is proposed to help analyze a business process performance in usual business activities. This research is to construct an easy, formal and mathematical tool to probe the health of daily-run business activities. A business activity consists of a series of value-added tasks, which are carried out by their related attenders, to meet business objectives. Traditional management behaviors include practices and skills to sustain the plan, sanction, management, and analysis of business activities. However, the assessment of activity performance remains a weak gap in analytic requirements. The approach proposed in this paper is one of the expected tools to fill the gaps in traditional management practices. The paper is to provide managers several new visions of modeling and analysis, which are not easily derived by traditional management practices. A distributor process with several scenarios to explain the approach are explored, and discussed.
Highlights
The modeling and analysis of enterprise processes is a chief area in management activities [1]
An enterprise process can be modeled by means of two vectors: X = (x1, x2, . . . , xs) and F = (f1, f2, . . . , fz). fj is a work flow through a minimal path mpj. xi is a status for individual bi
SCENARIO 3-ANALYZING PROCESS RISKS This process performance can be used to measure the risk of an enterprise process, which is the probability that the process failed to meet the business goal
Summary
The modeling and analysis of enterprise processes is a chief area in management activities [1]. Tan et al [13] suggested techniques in active process accomplishment by means of models built under activity-based costing and activity-based management (ABC/ABM), which containing flows like cost, profit, product, resource, cash, and activity flows. Their suggested skills employ criteria such as time, cost, speed, and. In enterprise management, [28] first exerted network analysis theory for evaluating the performance of an enterprise resource planning system. The lagged or critical roles can be identified These features make the proposed approach valuable and sensitive-enough in managing the complicated enterprise process under a versatile environment.
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