Abstract
ABSTRACT Objective Dental health services as a service provider need to evaluate and promote their service quality. The assessment of oral health related quality of life can be valuable material for the planning and evaluation of dental health services. Oral health related quality of life assessment apply the socio-dental indicators aspects and provide information in regard to the impact of oral conditions on the quality of life. One of patient's service quality assessment main aspect is reliability of dental treatment. Reliability of dental treatment is not only focused on dental pathological problems solving, but also on patient's quality of life improvement. This study examined the application of children's quality of life assessment as a decision planning basis to promote reliability aspects in children dental health services quality. Material & Method This study can be considered as an observational analytic research using cross-sectional study design. This research was conducted in Wates Mojokerto Community Dental Health Service in the early 2015. The population in this research involved children aged 3-5 years who had dental caries and also were students in kindergarten and early childhood program in Wates Mojokerto Community Dental Health Service as well as their mothers. Thus, the total of the population in this research was 309 children and their mothers. The instrument used in this study was measurement instrument of children's oral health related quality of life, which had been tested for their validity and reliability. Results That the number of dental caries had a considerable effect on the children's quality of life aged 3-5 years. Children who become fussy or anxious had the highest frequency of insidence than other impacts. There were significant differences of the number of dental caries among of the insidence of quality of life impacts. Conclusion The results described that fussy or anxious condition of children was the priority factor for parents in assessing the reliability aspects of dental health services quality in Wates Mojokerto Community Dental Health Service. This information becomes valuable input for Wates Mojokerto Community Dental Health Service in planning effective and reliable dental treatment procedures for children.
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