Abstract
APPLYING BEST BUSINESS PRACTICES FOR NEW EXPECTATIONSThis paper describes the transition of a wastewater treatment facility with radically changed expectations for performance. The plant was to be taken from a “plant-to-hide” to a show place for the community. As part of this new expectation, plant staff was expected to further implement Best Business Practices throughout the facility operation. The Best Business Practices were to be...Author(s)Gary GlascockFrank MunseyJim RolstonPick TalleySourceProceedings of the Water Environment FederationSubjectSession 49 Management: Managing For Performance Part IIDocument typeConference PaperPublisherWater Environment FederationPrint publication date Jan, 2003ISSN1938-6478SICI1938-6478(20030101)2003:8L.827;1-DOI10.2175/193864703784640154Volume / Issue2003 / 8Content sourceWEFTECFirst / last page(s)827 - 839Copyright2003Word count266
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