Abstract
This article describes the application of an enterprise engineering approach to analyze and redesign a design change process in an engineer-to-order manufacturing plant. Contributions of this article include the development of a framework for enterprise engineering, with an emphasis on the design phase; exploration of business process modeling and the adopted modeling language; and the application of the design steps of the enterprise engineering approach, including process modeling to an actual engineering change order process. In particular, the extended Event-driven Process Chain (eEPC) method was used to create a multidimensional process representation including function, data, organization, and output components. Results of the case application demonstrate the applicability of enterprise engineering and process-modeling activities to non-routine, knowledge-based work.
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