Abstract

In the development of the banking business, credit issues remain interesting to study and uncover. Most of the problems occur not in the system implemented by the bank, but the problem occurs precisely in the human resources who manage credit, either in their relationship with consumers or in errors on the part of the bank which mispredicts in assessing consumers who apply for credit. Several studies in the computer field have been carried out to reduce credit risk which causes losses to the company. In this study, a comparison of the Naive Bayes, C4.5 and KNN algorithms was carried out which was applied to consumer data that received credit eligibility for good and bad customers. The best prediction results are nave Bayes with an accuracy of 95.95% and an AUC of 0.974. The results of this classification are implemented in the form of a website-based application that can be used to facilitate related parties in the credit scoring system.

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