Abstract
Knowledge is the new strategic imperative of organizations. The ability to manage knowledge is a crucial part of any organizations operational processes. The creation and diffusion of knowledge have become ever more important factors in competitiveness. This paper investigates the Knowledge Management and flow information and in small design firms. It is divided into three main parts. The first part of this paper describes the importance of Knowledge Management for organizations are described together with responsibilities needed to ensure successful Knowledge Management implementations and the Spiral of Organizational Knowledge Creation conception. The second part approaches literature available about process and organizational structure and information flow related to Brazilian design firms. Finally, this paper presents a case study of small design office of Civil Engineering identifying organizational process, verifying the types of communication practices and identifying the types of dynamic process of The Spiral of Organizational Knowledge Creation, KM strategy and dynamic through Knowledge Transfer.
Highlights
There is no universally accepted definition of Knowledge Management, but there are numerous definitions
Knowledge management starts with data, a mere collection of data is not information
It is important to note the differences between the two types of knowledge as defined at Spiral of organizational knowledge creation
Summary
There is no universally accepted definition of Knowledge Management, but there are numerous definitions. Putting it concise, it is the process through which organizations generate value from their intellectual and knowledge based assets. Knowledge management starts with data, a mere collection of data is not information. It is needed context and understanding to transform a data to information, knowledge and wisdom. Information constitutes a set of meaningful data, which is the result of data transformation into something that can be understood either through a specific context (NODARI et al 2015). It is important to note the differences between the two types of knowledge as defined at Spiral of organizational knowledge creation
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